All calls coming into our call centre are logged in the Support Logger. Our support is completely
transparent to you and your customers and all the details are available online.
All calls logged in our call centre generate a support survey email to your customers, branded for
your ISP. Your customers are asked to rate our call center team and the results are available online.
Support Logger
Support surveys
End-user support log
Support survey
(please click on the image for a larger screenshot)
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